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Business Blogging |
| by Ed Hudson (File 112.3 kb) |
| Newest ebook on Business Blogging - How to Explode Your Internet Sales Leads
and Web Traffic Using a Business Blog. Information in this ebook will get you started on your way to driving tons of search engine traffic to your website. BlogsForYourBusiness is a subscription service for real estate and mortgage brokers only. Affiliate program too! |
| Tags: blogging, marketing, mortgages, realestate, search engines |
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Mixed Messages |
| by Rosanne Dausilio, Ph.D. (File 274.6 kb) |
| Mixed messages are rampant today, not to mention crazy making. My favorite is "we're really committed to quality here at the XYZ Company, but hurry up!" Which is it? Quality or quantity? Chapter 2, Mixed Messages, from Wake Up Your Call Center: Humanize Your Interaction Hub, 4th ed, includes many of these. |
| Tags: call center training, champions for the human, customer service, human performance management, quality vs quanity |
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