Introduction to Zoho.com and the Free CRM tool they have. I created this link so I would be the Coolest Guy in Belleville. It's long story but enjoy the video.
CRM - customer relationship management - is basically a method of managing customers in a business. These days it is most often a software system with Internet capabilities bought by a business to help in keeping track of customers and all their needs in an efficient way. No business can thrive without the necessary customers, but once people ...