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Interview with the Angry Customer Strategist |
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| by Charles Dennis (Audio 00:36:43) |
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| Chuck Dennis, the Angry Customer Strategist, was interviewed by Leslie Baldwin of Small Biz Street Smarts in June, 2007 on TalkShoe. Their discussion focused on why customers get angry, and what business should do to resolve that anger. |
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| Chuck Dennis is the Angry Customer Strategist. He has over 20 years of corporate experience, servicing customers. He has led service departments in a variety of business-to-business organizations, and has learned, first-hand, the value of exceptional customer service. Chuck, along with his wife Lisa, a marketing and sales consultant, are known More...
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