We've Got The Programs That Make The Difference! Whether your program needs are leader training, leadership skills, sales training, customer service or coaching, we have the programs that make the difference.
Since 1980, Richard Flint has been inspiring, motivating and challenging audiences with his research and insights into human behavior. His leadership programs train leaders and managers to sharpen their skills of listening, communication, confrontation, delegation and decision making. Richard believes that leadership is about leaders having a presence that is present when they aren't present. He believes that most leaders really don't provide leadership because they are too busy being participants in the confusion they have created for their people. His leadership training challenges the behavior of leaders and prepares them to take the organization forward, not in circles. His sales training deals with those issues that keep most salespeople trapped in their circle of sameness, rather than having a sales presence that builds and strengthens the customer relationship. His programs dealing with fear, listening, organization, procrastination, motivation, change and personalities have created his unique presence among sales trainers. His approach is designed to confront behavior and prepare salespeople to be customer driven, rather than simply order takers. He teaches salespeople to master focus, create balance and live with discipline in order to have the sales presence that is present when they are not. His programs on customer relationship development have gained him national attention. The Art of Bringing The Customer Back and Strengthening Repeat & Referral Business have provided insights that have redesigned the way companies look at their customer service. His approach to romancing the customer has awakened many to the difference between servicing the customer and demonstrating customer care.
For more than ten years, Richard has been working as a coach to many of North America's leading companies, leaders and salespeople. His coaching approach is different than most. It is more about the behavior of people and/or organization, rather than the wrongs. His belief is behavior never lies. He teaches that the essence of who a person is, is demonstrated through their behavior and not their words. Richard is a master at examining behavior and taking people from contradiction to consistency.
Richard is more than a motivational speaker. He is that unique individual whose background in counseling, research and teaching allows him to get inside the emotions of people and travel to their imagination with insights and information that create a lasting library of personal development information. The result is a self-motivated person prepared to make a difference in all aspects of their life.
Ask anyone who has sat in his presence and they will tell you he is a person who has a presence when he is not present. Looking for a speaker whose information and presence can make a difference? You have found him — Richard Flint! |