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360-Degree View Promises Delivery |
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| by Charles Dennis (File 64.4 kb) |
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| Most businesses have several different departments that speak to customers. However, customers are confused, frustrated, and even angry when they receive different messages from different contact points within a company. All departments within your company - marketing, sales, customer service, etc. - need to be delivering the same message. |
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| Chuck Dennis is the Angry Customer Strategist. He has over 20 years of corporate experience, servicing customers. He has led service departments in a variety of business-to-business organizations, and has learned, first-hand, the value of exceptional customer service. Chuck, along with his wife Lisa, a marketing and sales consultant, are known More...
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